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FAQ


WHAT TYPE OF SILK DOES SILKIT USE?

We use 100% Mulberry Silk. Mulberry Silk has multiple skin, hair and beauty benefits. We are committed to treating our customers to the best quality silk and that is why we have chosen Mulberry.

WHAT IS THE DIFFERENCE BETWEEN SATIN AND SILK?

Silk is a natural fibre, wheras Satin is synthetic. Satin is much cheaper, and does not contain the beauty benefits that silk can provide.

HOW DO I KNOW THAT A PRODUCT IS MADE FROM REAL SILK?

First of all, the price. Silk is a valuable and expensive commodity. Do not be fooled by cheaper imitations - as many of them are fake. As with anything, you get what you pay for. If it seems to good to be true - it probably is. We use the finest mulberry silk there is to offer for all our products because we value our customers. We believe our prices are fair. The silk we use is OEKO certified and our dyes are non-toxic. Another way of testing if your silk is real, is by pinching the silk and rubbing it with your fingers - the material should feel warm.

WHAT IS A MOMME?

Momme is an ancient silk unit of measurement. It is used to decipher the quality and weight of a silk product. The higher the momme, generally, the higher the quality. All our silk pillowcases are made with 25 momme silk - which is the ideal momme for heavy duty use. You sleep on your pillowcase every night so you want to make sure you buy a silk pillowcase that is 25 momme - no less. Our sleep masks and scrunchies are 22 momme, as they do not need to be so heavy.

WHERE DO YOU SHIP?

We ship Australia wide. Standard Shipping is $8.95. Express shipping is $11.95. Orders over $100 qualify for free shipping.


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